2381 MCDONALD AVE
BROOKLYN, NY 11223
TEL: (212) 564 0581
FAX: (212) 380 1224
INFO@ALL-TRADE.COM
ABOUT US SERVICES OUR STAFF SHOP ALL TRADE POLICIES CONTACT US
  • PRICING:
    • Unless otherwise stated or agreed upon, our prices are EX Works or FOB point of origin. Prices are subject to change without notice. Quantity pricing may be available.
  • SHIPPING:
    • You must notify us within 24 hours after receipt of any/all damaged goods or shortages. Notifications must be made in the form of an email or fax.
    • Insurance may be waived only for orders prepaid in full (a waiver must be filled and returned prior to shipping).
    • If you use a third party insurance company, a copy of the policy and a letter stating All Trade, inc. will be paid on all invoices regardless of loss or damage must be filled and returned prior to shipping.
    • All refused orders are subject to freight charges and any other fees incurred.
    • Please contact us with questions or if you need alternate shipping arrangements.
  • RETURNS:
    • Any item returned to us within 3 months of purchase will be accepted for exchange/repair unless otherwise stated. Exchanges will be done for either brand new units or the unit will be repaired, at our discretion. In the event that an exchange or repair cannot be made, a credit will be issued for the last purchase price.
    • For items purchased within 3 to 6 months, contact us to make sure it is eligible for an exchange/repair
    • Items which were purchased more than 6 months ago are not eligible for an exchange/repair or credit.
    • Returns must include original packaging, accessories, manuals, and anything else included with purchase. Also required is an explanation of the defect for each product returned.
    • Freight charges will be the responsibility of the customer. We will cover freight costs to and from our vendors.
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